How to Fix Life360 No Network or Phone Off​ Issue

Nothing sends your heart into a mini panic faster than Life360 saying "No Network or Phone Off" when you need it most. Is their phone dead? Are they in a dead zone? Did they gasp and turn it off on purpose? Take a deep breath. These things happen, and you’ve come to the right place.

There are plenty of reasons this happens, and most of them are easy to fix. In this blog, we’ll break down why this message appears and how you can fix it faster than you can say, "Why is this happening to me?" So, let’s get started!

Part 1: Why is My Life360 Saying No Network or Phone Off?

Seeing the no network or phone off Life360 message can be confusing, especially when you’re sure the other person’s phone is on. So, what’s really going on? This notification doesn’t always mean the phone is off; several possible reasons exist. Let’s have a look at them:

• The phone is in an area with a weak signal (like underground parking, rural spots, or inside certain buildings).
• The phone is powered off, or the battery has run out.
• When Airplane Mode is on.
• If the person has turned off location sharing intentionally or by mistake.
• If the app hasn’t been updated in a while.
• If the user has changed their phone settings and revoked location or background data permissions.
• Limit background activity when battery-saver or data-saving modes are on.
• Experience temporary outages, which can affect everyone's location updates.

Part 2: How to Fix Life360 No Network or Phone Off

Now, you know, “What does no network or phone off mean on Life360?” but the fix is usually easier than you’d think. Here are the ways to fix and get things back on track:

1. Check Phone Status

Make sure the phone you’re trying to locate is on and not in Airplane Mode. If the battery is dead, a quick charge should solve the problem. Also, check if the device has restarted recently, which might affect the app’s connection.

2. Check Network Connection

Life360 needs a stable internet connection to work. Make sure the phone has either:

• A strong Wi-Fi signal, or
• Mobile data enabled with good reception.

Try toggling Airplane Mode on and off to refresh the network connection or switch between Wi-Fi and cellular data to see which works better.

3. Restart Phone

Sometimes, a simple restart is all it takes. Rebooting the phone can clear temporary glitches and reconnect Life360 to the network.

4. Update Life360

An outdated app can cause performance issues. Check the App Store (iPhone) or Google Play Store (Android) for any available updates. Installing the latest version often resolves unexpected errors.

5. Check Location Permissions

Life360 needs proper permissions to function. If Life360 struggles to find your location, enabling High Accuracy mode can help. This setting uses Wi-Fi, Bluetooth, and GPS to help pinpoint your location precisely.

On iPhone:

• Open Settings → Privacy & Security → Location Services.



• Make sure Location Services is turned on.
• Scroll down, select Life360, and toggle on Precise Location for improved accuracy.

On Android:

• Go to Settings → Location → Location Services.
• Tap Location Accuracy and switch it on to allow your device to use all available signals for the best location results.

6. Re-Sign in Life360

Sometimes, Life360 displays the "No network or phone off" message because the account information doesn’t load properly. Here’s how to fix it:

Refresh Your Life360 Account:

• Log out of the Life360 app on your phone.
• Turn off your phone and wait a few seconds before turning it back on.
• Sign back into your Life360 account to refresh the connection.

Using a Different Device?

Life360 may get confused and show a network error if you recently switched phones. To fix this:

• Log out of Life360 on the old device.
• Sign in on your current phone to ensure the app connects properly.

7. Contact Life360 Support

Still no luck? Life360’s support team can help with technical issues beyond basic troubleshooting. Visit the Help Center within the app or check their website to submit a request.

Part 3: FAQs About Life360 No Network or Phone Off

1. Does Life360 Work on Airplane Mode?

No, Life360 airplane mode doesn’t work! When Airplane Mode is enabled, your phone disables cellular data, Wi-Fi, and Bluetooth, all of which Life360 relies on to track location and communicate with its servers. The app can’t update your location or share it with your circle without an internet connection.

2. How Do You Know If Someone Turned Off Their Life360?

Here are some signs that might indicate they’ve disabled the app or its location services:

• Their location stays the same for an unusually long time.
• The app shows their last known location but doesn’t refresh.
• Life360 may display messages like "Location permissions off," "Phone off," or "No network."
• Life360 usually shows the battery percentage of circle members. If it suddenly vanishes, they may have turned off location sharing or deleted the app.
• Their icon might appear grey instead of the usual active color, indicating no current location data.
• If you can’t see driving reports or trip history anymore, they might’ve disabled tracking features.

Conclusion

The "No Network or Phone Off" message on Life360 isn’t always as serious as it seems. Most of the time, it’s due to simple issues like a poor connection, a dead battery, or a quick settings tweak. Whether it’s a connectivity issue, disabled permissions, or just a simple app glitch, the solutions are simple: check your network, restart your device, update the app, or adjust location settings.

And remember, sometimes a brief delay is just that, a delay. Patience (and a quick check of your settings) goes a long way!